Frequently Asked Questions

The ideal frequency depends on how critical your website is:

• E-commerce or SaaS applications: Every 1-5 minutes
• Business websites: Every 5-15 minutes
• Blogs or personal sites: Every 30-60 minutes

Our free plan checks your website every 5 minutes from multiple regions, which is suitable for most business websites. For mission-critical applications, we recommend our premium plans with more frequent checks.

Website downtime can occur for various reasons:

• Server issues: Hardware failures, resource exhaustion, or server crashes
• Network problems: DNS resolution failures, routing issues, or ISP outages
• Application errors: Database failures, memory leaks, or coding bugs
• Scheduled maintenance: Server updates, software upgrades, or backups
• Security incidents: DDoS attacks, malware infections, or breaches
• Resource limitations: Bandwidth throttling, CPU limits, or memory constraints

Using multi-region monitoring helps you quickly identify whether an issue is global or localized to specific regions.

World Wide Uptime currently checks your website from nine strategic regions across the globe:

• North America (East) - Virginia, USA
• North America (West) - Oregon, USA
• Europe (West) - Ireland
• Europe (Central) - Frankfurt, Germany
• Asia (North) - Tokyo, Japan
• Asia (South) - Singapore
• Oceania - Sydney, Australia
• South America - São Paulo, Brazil
• Africa - Cape Town, South Africa

This comprehensive global coverage ensures you get accurate performance data from all major continents and helps identify region-specific issues that might affect your users.

Industry standards for website uptime:

• 99.9% uptime = 8.76 hours of downtime per year (common for most business websites)
• 99.95% uptime = 4.38 hours of downtime per year (good for e-commerce sites)
• 99.99% uptime = 52.6 minutes of downtime per year ("four nines", typical for enterprise applications)
• 99.999% uptime = 5.26 minutes of downtime per year ("five nines", critical systems standard)

Most commercial websites should aim for at least 99.9% uptime, while mission-critical services may require 99.99% or higher.

Our website status checker uses the following process:

1. We perform DNS resolution to verify the domain exists and to obtain the IP address
2. We attempt to establish a connection to the website from multiple geographic regions
3. We measure response times and verify HTTP status codes
4. We analyze the results to determine if the site is up or down in each region

This comprehensive approach provides a more accurate picture of your website's global availability than single-region checks.

HTTP status codes indicate the result of the request to your website. Here are the most common codes:

• 200 OK: The request succeeded, and the website is functioning normally
• 301/302 Redirect: The page has been moved temporarily or permanently
• 400 Bad Request: The server couldn't understand the request
• 403 Forbidden: The server understood but refuses to authorize the request
• 404 Not Found: The requested resource could not be found
• 500 Internal Server Error: The server encountered an unexpected condition
• 502 Bad Gateway: The server received an invalid response from an upstream server
• 503 Service Unavailable: The server is temporarily unable to handle the request
• 504 Gateway Timeout: The upstream server failed to send a request in time

Any status code other than 2xx or 3xx typically indicates a problem with the website.

There are several reasons why our status checker might report your website as down even when you can access it:

• Geo-blocking: Your website might be blocking traffic from certain countries or regions where our monitoring servers are located
• IP filtering: Your server might be blocking our monitoring IP addresses
• Regional network issues: There might be routing problems affecting only specific regions
• CDN configuration: Your CDN might be configured to serve content only to specific regions
• Authentication requirements: Our basic checker cannot access pages that require login credentials
• Temporary glitches: Your website might have experienced a brief outage that resolved before you checked it

This is why multi-region monitoring is valuable - it helps distinguish between global outages and region-specific issues.

Our free website status checker has the following limitations:

• It performs on-demand checks only (not continuous monitoring)
• Checks are limited to three regions (North America, Europe, and Asia)
• Only basic HTTP/HTTPS protocols are supported
• It cannot check pages behind authentication
• There's no historical data storage for trend analysis
• Limited to 100 checks per day per IP address

For more advanced features, continuous monitoring, and additional check locations, consider our premium plans.

Our IP lookup tool provides detailed information about any IPv4 or IPv6 address, including:

• Geographic location (city, region, country)
• Interactive map showing the approximate location
• Internet Service Provider (ISP) or organization
• IP version and type
• ASN (Autonomous System Number) information

This information can be useful for network diagnostics, security analysis, and understanding the origin of website visitors.

IP geolocation data can help improve your website in several ways:

• Content localization: Display region-specific content, language, or currency
• Performance optimization: Identify regions with high traffic and optimize your CDN accordingly
• Security enhancement: Detect unusual access patterns or logins from unexpected locations
• Compliance: Apply region-specific regulations (GDPR for European users, etc.)
• Marketing insights: Understand your global audience distribution for targeted campaigns
• User experience: Redirect users to the nearest server or most relevant content

When using IP data, always ensure compliance with privacy laws and provide appropriate disclosures to your users.